Measuring Postal Performance

Perry Lavergne (ex-Canada Post, now Last Mile Experts) on why measuring postal performance is crucial for domestic and international letter and parcel services:

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Does Amazon’s market dominance make it at risk of being broken up by the US government? Dean Maciuba, Managing Partner (North America) Last Mile Experts, joins me to discuss:

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E-Commerce Returns

Dean Maciuba, Managing Partner North America at Last Mile Experts,
on recent developments in e-commerce returns from Walmart, FedEx, Amazon, and more

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